Pest Control

Report a Problem

To report a pest problem on the UCLA campus, please contact Facilities Management Trouble Call at (310) 825-9236. A Facilities Service Request (FSR) is not required for most campus areas. Associated Students-UCLA, Athletics, Center for Health Sciences and Housing each manage their own pest control contracts. Pest problems in these areas need to be reported to the appropriate departmental office.

Note: Because of the hazardous chemicals used to control some pests, departments should only obtain pest control services from the UCLA Facilities Management or authorized University approved vendors.

Preventative Measures

Because mice and rats are well-adapted to an urban environment, controlling them is difficult. Setting traps alone will not minimize the rodent population on campus. Adequate pest control is multifaceted and requires cooperation by all members of the UCLA community.

Maintaining a clean environment is the best preventative tool in the control of rodents:

  • Do not eat, drink or store food in your work area. Your department should have a designated food storage and dining area. 
  • Food should be stored in sealed, rodent-resistant containers. Thick plastic, metal or glass containers with tight-fitting lids work best. 
  • Keep your work-space clean. Avoid excess storage both inside and outside of your building, and be sure your work environment is free of dirt and debris. 
  • Keep exterior doors and unscreened windows closed as much as possible, especially at night. Seventy-five percent of rodents tend to be nocturnal. 
  • When on campus, use the designated waste receptacles for trash.

Occasionally, rodents may find their way into buildings on campus. By following a few simple rules, you can minimize the number of rodents and the health risks associated with them.

How to identify a rodent problem:


Gnawing, climbing, noises in wall, squeaks.


Along walls, behind objects and near food supplies.


Rat burrows are indicated by fresh diggings along foundations, through floorboards, and into wall spaces.


Look for dust-free areas along walls and behind storage material.

Gnawing Marks

Look for wood chips around boards, bins, and crates. Fresh gnawing marks will be pale in color.

Rodent Odors

Persistent musky odors are a positive sign of infestation.

Visual Sighting

Daylight sighting of mice is common. Rats are seen in daylight only if populations are high.

Smudge Marks

May be found on pipes or rafters where dirt and oil from their fur leaves a greasy film.

If an infestation occurs in your area:

  • Avoid contact with any potentially rodent-contaminated items or surfaces. If a room is heavily infested (has a substantial amount of droppings), you may opt to stay out of the area until it can be properly cleaned and sanitized. 
  • Inform your building manager or your department’s administrative personnel of the situation. If neither of these contacts is available, call Facilities Management. 
  • When a Facilities Management personnel arrives, let them know of any contaminated items or areas. They will let you know what can be salvaged and what must be disposed of. It may also be helpful to let them know of possible entry points into your room.

Landscape & Grounds
Phone: (310) 825-1827 | Fax: (310) 825-5772

Facilities Management Building, Suite 2120
731 Charles E. Young Drive South
Los Angeles, CA. 90095-1513
Mailcode: 151308